Privacy Policy

Dragon Auto Parts Store
Website: www.dragonformopar.com
Email: [email protected]
Last Updated: June 2026

1. Introduction

At Dragon Auto Parts Store, we respect the privacy of our customers and are committed to protecting their personal data in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia, including the requirements of the Electronic Commerce Law and its Implementing Regulations relating to the protection of consumers’ personal data.

This Privacy Policy explains the types of data we may collect, the purposes for which we use it, how we protect it, when it may be shared, and your rights in relation to your personal data.

By using our website, creating an account, placing an order, making a payment, or contacting us, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Dragon Auto Parts Store is an online store specializing in the sale of auto spare parts and related products within the Kingdom of Saudi Arabia. We provide online ordering, shipping, delivery, support, and customer service through our website and official communication channels.

3. Scope of This Policy

This policy applies to personal data collected or processed through our website, when you create an account, place an order, make a payment, contact customer service, or use any service available through the website.

4. Personal Data We Collect

We collect only the data necessary to provide our services and fulfill our obligations to you. The data we may collect includes:

Name.
Phone number.
Email address.
Shipping and delivery address.
Billing information.
Order details and purchased products.
Communication records when you contact us or our customer service.
Account information if you create an account on the website.
Payment information to the extent necessary to complete transactions through payment service providers.
Website usage information such as cookies, IP address, device type, browser, visited pages, and browsing activity.

We do not collect unnecessary personal data, and we do not request sensitive data unless it is legally required or necessary to provide the service and with your consent where required.

5. Purposes of Collecting and Using Data

We use your personal data for the following purposes:

Processing and fulfilling purchase orders.
Arranging shipping, delivery, and order tracking.
Issuing invoices and confirming payments.
Communicating with you regarding orders, inquiries, or technical support.
Managing your website account if you create one.
Improving user experience and developing the website and services.
Receiving and handling complaints, requests, and inquiries.
Protecting the website and preventing fraud or misuse.
Complying with legal or regulatory requirements when necessary.

We do not use your personal data for any unlawful purpose, and we do not use it for marketing or advertising unless we have obtained your prior express consent where required by law.

6. Marketing and Electronic Advertising

We may send you offers, marketing messages, or electronic advertisements only if you have agreed to receive them or if this is permitted by law. Any marketing messages we send will include a clear method to request stopping further marketing messages.

If you request to stop receiving marketing messages, we will stop sending them to you in accordance with applicable legal requirements.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website performance, facilitate shopping, remember your preferences, analyze website usage, and improve our services.

You can control or disable cookies through your browser settings. However, disabling cookies may cause some website features to stop working fully or correctly.

8. Protection of Personal Data

We are committed to taking appropriate technical and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, loss, or processing for unlawful purposes.

Depending on the nature of the data, protection measures may include restricting access permissions, using appropriate technical safeguards, monitoring systems, and applying internal policies for handling customer data.

9. Sharing Data With Third Parties

We do not sell, rent, or trade your personal data.

We may share your data only to the extent necessary to provide the service or comply with legal requirements, including with:

Shipping and delivery companies.
Payment service providers.
Website hosting and operation providers.
Technical support and customer service providers.
Governmental or regulatory authorities when disclosure is legally required.

Service providers are required to use the data only for the specified purpose and in accordance with data protection requirements.

10. Payment Information

Payments may be processed through secure and approved payment service providers. Dragon Auto Parts Store does not store full bank card details on its servers.

Payment data is handled according to the security standards applied by payment service providers and is used only to complete transactions or process refunds when necessary.

11. Data Retention

We retain your personal data only for as long as necessary to achieve the purposes described in this policy, fulfill our contractual obligations, or comply with legal, accounting, and regulatory requirements.

If your relationship with the store is ongoing and requires creating an account to facilitate future orders, we may retain account data after obtaining your consent until you request account closure. We will provide a clear and easy method to request account closure or update your information.

12. Notification in the Event of a Data Breach

If a breach or security incident affects consumers’ personal data, we will take the necessary steps to address the incident and reduce its impact. Where required by law, we will notify the competent authority and the consumer within the statutory period, explaining the scope of the incident, its effects, and the measures taken to address it.

13. Your Rights Regarding Your Personal Data

Subject to applicable laws, you may exercise the following rights:

Request to know what personal data we hold about you.
Request correction or update of inaccurate data.
Request deletion of your data where permitted by law.
Request closure of your website account.
Withdraw your consent for marketing use where such use is based on consent.
Request to stop receiving electronic marketing messages.

To exercise any of these rights, you may contact us using the email address provided in this policy.

14. Complaints and Inquiries

If you have any question, complaint, or request related to your personal data or the way the website is used, you may contact us at:

Email: [email protected]

We will review your request and respond within a reasonable period in accordance with our internal procedures and relevant legal requirements.

15. External Website Links

Our website may contain links to external websites or services such as payment gateways, shipping companies, or other platforms. We are not responsible for the privacy policies or data protection practices of those websites. We recommend reviewing their privacy policies before providing any personal data.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, our services, or website operations. The updated version will be published on this page, and users may be notified when material changes are made.

Your continued use of the website after the policy is updated means that you have reviewed the updated version.

17. User Acknowledgment

By using www.dragonformopar.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal data as described in this policy and in a manner that does not violate the applicable laws of the Kingdom of Saudi Arabia.